![]() I have had my storage here for 20 + years and I must say Roland, Brandon, Martha and Natalie are the best by far. He is such a nice guy and is always asking to assist me of ever need be. I needed to put stuff in storage so I made a reservation, but I had no idea I would have such a great time everytime I came to visit Roger. Roland Natalie and Roger are the best! Thank you Cutesmart- joe Cheng Honestly cannot see myself storing nowhere else. Where to begin, Cube smart diamond bar has wowed me from the very beginnings by Their customer service and clean facility. Ill tell all of my friends about my experience and encourage them to come here for their storage needs. Roland and Carmen are just the best with outstanding customer service and special attention. I absolutely love the staff at the diamond bar cubesmart. Also, the facility is kept in top shape- very clean! Thanks for the great experience! Always friendly and very professional, I highly recommend this Diamond Bar Cubesmart location for all your storage needs. Ive had multiple units for 3+ years at this Cubesmart and the customer service is outstanding. Highly recommended this facility for long or short term needs!!! While competitive in cost with the other storage companies the customer service is what sold us! Natalie was friendly, informative and accommodating. Thank you, I will be using Cube Smart again and recommending you guys to everyone I meet that is looking for your service.Ĭalled around to all the storage facilities in the Diamond Bar area, Cubesmart was definitely the smart choice. Roland and his staff treated me like family for my entire stay. And by far the cleanest storage facility I have ever used and I have used a lot. Quite possibly the finest customer service I have ever experienced. Thank you Roland, Natalie & Roger for all your help. Well be changing storage due to relocation but sticking w the cubesmart family. They always have been able to help us during the stressful moving experience from the truck use to convenient access hours. The best customer service weve ever had, the staff is incredible. Thanks Cube Smart for a wonderful experience. ![]() The facility surroundings were always clean and the staff all professional and helpful all the time. They have a service that renters can avail of and that is a free use of a small truck. I used the storage for about 8 months, and this is the best storage Ive used by far. Highly recommend this location, as service doesnt get much better. I was fully expecting to have either rodent or insect damage to some of my belongings, but after over two years there were no signs of rodent or pest activity. I hadnt been to my unit since moving in and the general manager remembered me and where I went from my previous visit. I have had a unit at the Diamondbar location for over two years and recently moved out. had to pay an extra hour of labor to 3 hired workers thanks to you plus buy the bolt cutters. i had to drive to home depot before they closed, had about 1 min of leeway, 15 min away to buy a deadbolt cutter to cut the lock off. loaded up a 26 ft truck, got there at 7 pm to move in, and guess what!? theres a lock on it! after i paid for it and all and the office was closed at 6 which is too early. ![]() A bit far from my home in Laguna but well worth the time spent on the freeway to get to Diamond Bar and half the cost of units in south Orange County. I currently have two units and will be securing a third this weekend thanks to vacating my home and my parents home who have recently passed away. ![]() I am thankful for the flat carts they have on location for their customers saves me numerous trips with boxes, etc. I have had many storage units in the past twenty years and find the staff at CubeSmart in Diamond Bar to be far superior in their ability to accommodate my requirements. ![]() I would always recommend cube smart, and Im really happy with my experience. I cleaned it out, and she called me the next day telling me she closed out the account, and I was so happy and pleased because most people dont follow up, and she went above and beyond even though I came to the office after hours. The woman at the office Martha instructed me that since already closed down the office that she would close my account the next morning if I were to clean out my storage that day. I purchased a lock from them as well which was convenient.Īfter a couple of months, I found a new home and had to move! I came on a sunday at 3:05, right after after their office was closing. I walked in and the man at the counter got me set up in less than 10 minutes, while still helping out three other customers at the same time. I used it for a couple months, and it was very clean and easy start up. Cube smart was the easiest storage experience I have ever encountered. ![]()
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